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How do I know your machines will clean my items?
To ensure that the customer is happy with the results before they even get the machine, we launched a dedicated wash test and research area.
Its working principle is: if you send us your dirty container, we will run it on one of our machines. Then, we will send you a video so that you can see the effectiveness of our machine on your item. We also welcome customers to visit our company facilities located in Zhucheng, Shandong, China, to witness the testing firsthand.
There, we help our clients confirm cleaning effectiveness and throughput rates using different models. This investment provides a perfect environment to ensure quality, reinforce high standards, and show our commitment to putting customers first.
Will your machines work for my industry?
We have provided washing and sanitizing solutions to companies in many different industries.
If you don't see your industry on that list, don't worry. We often make custom-designed solutions to match clients' unique requirements, leading to the creation of a specialty model for a new or emerging industry.
We're endlessly curious and always happy to solve problems.
So, to answer: If none of our machines suit your needs, we'll custom-make you a machine that does.
How often should I service my LONKIA Washer?
Proudly built in the CHINA, our equipment is made to endure years of use. Training and commissioning are provided with each unit to ensure proper maintenance and years of dependable, trouble-free operation.
However, all models require periodic preventative maintenance. Yearly check-ups are recommended.
Do you have local service agents?
We offer an outstanding global network of service professionals available to repair and maintain your washer. If you have any questions, please contact our customer service department by calling or emailing.
What type of warranty do you have?
LONKIA Machines Corp. equipment is made to last. All models are provided with 1-year parts and labor warranty.
Do you sell used equipment?
Periodically, due to trade-ins and trade shows, LONKIA Machines offers reconditioned or demonstration equipment for sale. This is an opportunity to buy a high-quality machine at a lower price point. All units are serviced and cleaned to “as new” condition and include a warranty.
Our experts are ready to provide you with personal advice when making the right choices in the field of hygiene.